Frequently Asked Questions
Have questions about booking, logistics, or our tours? We're here to help!
Booking & Tickets
How do I make a reservation?
๐
You can book online using the 'Book Now' buttons throughout our website.
๐ Alternatively, you can call us directly at: (323) 345-4000
How will I receive my tickets?
๐๏ธ A confirmation email will be sent to you immediately when you book. You do not need a physical ticket. Just bring a valid ID on the day of your tour for check-in.
Can I give my reservation to someone else?
Yes, please contact us at least 24 hours prior to your departure if you need to transfer the reservation name.
Tour Information — Hollywood Departure
Where do Hollywood-departure tours start & finish?
๐ At our Hollywood office: 6605 W Sunset Blvd, Los Angeles, CA 90028
What times do the tours run?
2 Hour Hollywood Open Bus Tour:
โฐ 9:00 AM, 10:00 AM, 11:00 AM, 12:00 PM, 1:00 PM, 2:00 PM, 3:00 PM, 4:00 PM, 5:00 PM, 6:00 PM
5 Hour Best of Los Angeles Tour:
โฐ 10:00 AM, 11:00 AM, 12:00 PM
Do you offer hotel pickups?
๐ Yes, we provide pickup & drop-off at all major hotels in Hollywood, West Hollywood & Beverly Hills.
Is there parking available?
๐
ฟ๏ธ Yes, parking is available nearby for $15 all day.
Parking address: 6565 W Sunset Blvd, Los Angeles, CA 90028 — mention Hollywood Tour Bus.
Tour Information — Santa Monica Departure
Where do Santa Monica-departure tours start & finish?
๐ At our Santa Monica meeting point: 1541 Ocean Ave, Santa Monica, CA 90401
What times do the tours run?
3.5 Hour Celebrity Homes Tour (Santa Monica, Hollywood & Beverly Hills Open Bus Tour):
โฐ 10:00 AM, 2:00 PM (daily)
7 Hour Grand LA Tour:
โฐ 10:00 AM (daily)
Is there parking available?
๐ ฟ๏ธ Yes, all-day parking is available on-site for $15 at the meeting location.
When should I arrive?
โฐ Please arrive 15 minutes before your scheduled departure for check-in.
Rules & Safety
Do infants require car seats?
๐ถ Yes. For safety, all infants require a car seat. We provide car seats & boosters, or you can bring your own.
Can we bring snacks & drinks on the bus?
๐ Yes, snacks & non-alcoholic drinks are allowed on the bus.