Frequently Asked Questions

Have questions about booking, logistics, or our tours? We're here to help!

Booking & Tickets
How do I make a reservation?

📅 You can book online using the 'Book Now' buttons throughout our website.
📞 Alternatively, you can call us directly at: (323) 345-4000

How will I receive my tickets?

🎟️ A confirmation email will be sent to you immediately when you book. You do not need a physical ticket. Just bring a valid ID on the day of your tour for check-in.

Can I give my reservation to someone else?

Yes, please contact us at least 24 hours prior to your departure if you need to transfer the reservation name.

Tour Information
Where do tours start & finish?

📍 All tours start and finish at our main office location: 6605 W Sunset Blvd, Los Angeles, CA 90028

What times do the tours run?

2 Hour Tour:
⏰ 9:00 AM, 10:00 AM, 11:00 AM, 12:00 PM, 1:00 PM, 2:00 PM, 3:00 PM, 4:00 PM, 5:00 PM, 6:00 PM

5 Hour Tour:
⏰ 9:30 AM, 11:30 AM, 1:30 PM

7 Hour Tour:
⏰ 10:00 AM, 11:00 AM, 12:00 PM

Do you offer hotel pickups?

🚌 Yes, we provide pickup & drop-off at all major hotels in Hollywood, West Hollywood & Beverly Hills.

Is there parking available?

🅿️ Yes, parking is available nearby for $15 all day.
The parking address is: 1528 Schrader Blvd Los Angeles, CA 90028

Rules & Safety
Do infants require car seats?

👶 Yes. For safety, all infants require a car seat. We provide car seats & boosters, or you can bring your own.

Can we bring snacks & drinks on the bus?

🍔 Yes, snacks & non-alcoholic drinks are allowed on the bus.